A few specialty USB 2 devices require the USB 2 connection - deal with it. Before blaming the notebook / desktop or even the port, and if your notebook lacks a USB 2 port, then consider connecting a USB 3 hub that supports one or more USB 2 ports and try that. There are rare instances where the USB 2 device may fail to work when attached to a USB 3 port. In most cases, the USB 2 devices work as intended when connected to a USB 3 port. There is no harm in using the USB3 ports with usb 2 devices. To get maximum speed, use only with usb 3.0 devices - external drives, usb sticks, etc., made to run with this technology. The 3.0 ports are marked with the "SuperSpeed" logo. Now get a magnifying glass and look carefully next to the USB ports. Get a bright light and shine it on the left side of the notebook.
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